At Prime Energy, we’d rather not blow our own trumpet – we prefer to over deliver and let our clients tell our story of service, how important a great provider is to their business – and what Prime does to help them focus on their day-to-day and not worry about their next power bill.
Q: What is the business you’re in – and how important is power to your everyday business life?
A: Fitness – Very, it is somewhat challenging running a fitness club without power. The place is a sweat box in about 5 minutes without the AC going.
Q: What is it about Prime vs. the big corporates that you prefer?
A: Being able to pick up the phone and talk to a human – the same human every time. It helps the account manager is a swell dude, but being able to go directly to the people who make decisions is key.
Q: You’ve recently re-signed with Prime, why is that?
A: Sharp rates, sharp service, no fuss – we can get back to the business of keeping people fit rather than dealing with bureaucracy.
Q: Is is reassuring that you know Prime is a locally owned and operated Kiwi business?
A: Absolutely. We are locally owned and operated too. Business owners need to look out for each other.
Q: How important are good supplier relationships in your business?
A: The stronger the better. Suppliers are an extension of our business, if they get something wrong, we and our customers are impacted. It’s all about trust.
Q: How would you rate your experience with Prime so far?
A: A breath of fresh air. 10/10
Q: Would you recommend Prime to other SME’s like yourself?
A: Without doubt. As above, sharp rates, sharp service, no fuss.